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Welcome to the Venchi World, discover the advantages reserved for you in our stores and on www.venchi.com.

WHAT IS IT
The Venchi Card is a loyalty card that will allow you to participate in all the marketing promotions and special initiatives reserved for card holders from the first purchase following the drawing up and delivery of the card. The card will be activated within 48 hours from its delivery (excluding weekends and holidays).

TERMS OF USE

Access to the Fidelity Programme is subject to an active and valid e-mail address. The Venchi Card can be used on the www.venchi.com website and at the Venchi stores in Italy and around the world participating in the initiative.

 

It is personal and not transferable, it is not a payment card and cannot be combined with other offers. It should be exhibited when purchasing products at a store or on the www.venchi.com website using the credentials that will be sent to you by mail. Anytime Venchi S.p.A. reserves the right to withdraw the card and to terminate the programme in case of unauthorized use of the same. Venchi S.p.A. also reserves the right to change the terms of use and benefits associated with the card giving prior written notice to Holders.


As of February 1st 2017, and throughout the 2017, owners of the Venchi Card will have access to the following advantages until 31/01/2017:

  • Special online offers communicated via email
  • 10% discount on takeaway gelato in all participating stores
  • 15% discount on the pralines (only) in all participating stores

 

Discover Venchi Gift Card in our shops:

London:

VENCHI CHOCOLATE - GELATO London, Covent Garden Market

VENCHI CHOCOLATE - GELATO London, Exhibition Road

VENCHI CHOCOLATE - GELATO London, Hampstead High Street

VENCHI CHOCOLATE - GELATO London, King's Road

 

 

PRIVACY POLICY

This privacy policy sets out how Venchi UK uses and protects any information that you give Venchi UK when you use this fidelity card. Venchi UK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this fidelity card, then you can be assured that it will only be used in accordance with this privacy statement. Venchi UK may change this policy from time to time by updating this form. You should check this form from time to time to ensure that you are happy with any changes. This policy is effective from the date you sign up for the Venchi Card.

What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers

What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we online. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Venchiclub@venchi.com. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. Personal data will be collected and processed by Venchi UK according to UK privacy policy and will be processed, if the Customer will give written consent, by Venchi S.p.A. in Italy. For italian privacy policy please refer to our web site www.venchi.com or ask for it in your Venchi shop.

Venchi S.p.A. Via Venchi, 1 – 12040 Castelletto Stura (Cuneo) Piemonte, Italy Tel. +39 0171 791611 FAX +39 0171 791616

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