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Payments

PAYMENTS AND REFUNDS


Supplier accepts payments for the ordered goods through major Credit Cards (Mastercard, Visa, American Express circuits) and PayPal.

Supplier also accepts payments through bank transfer and cash on delivery. In the latter case,  payment must be made upon receipt of goods and only for goods delivered throughout the Italian territory (with an extra charge of € 6 for each order). As per payments through bank transfer, the order shall be executed only upon receipt of proof of payment.

Credit card data is managed directly by Banca Sella or other banks specialized in online payments, whereas, PayPal data is managed directly by PayPal.

Personal data is protected by means of next-generation encryption systems that prevent unauthorized use of such data by third parties, and is forwarded directly to the bank.

Supplier reserves the right to request authorization from the credit cart issuing bank or PayPal to verify ownership and authenticity of the credit card in case problems are encountered. Under the right circumstances, refunds will be made to Buyer by  transfer of credit card payment, within 30 days from the date on which Supplier became aware of the causes that gave Buyer the right to claim a refund. 

Venchi S.p.A. Via Venchi, 1 – 12040 Castelletto Stura (Cuneo) Piemonte, Italy Tel. +39 0171 791611 FAX +39 0171 791616

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